We accept major debit and credit cards and the other payment options shown at checkout. All payments are processed securely by Stripe, so we never see or store your full card details.

Yes, as long as it hasn't been dispatched. Email support@klynxactive.com with your order number as soon as possible (ideally within 12 hours) and we'll update or cancel it for you with a full refund. If your order has already been dispatched, you can return it under our 30-day returns policy.

No. Our prices include any applicable taxes and you won't be asked to pay import duties, VAT or handling fees on delivery. If a carrier ever asks you for a payment, please don't pay it and contact us first.

Please check your spam or promotions folder first. If it isn't there, email support@klynxactive.com with the name and email address you used at checkout and we'll confirm your order.